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Learning and Development

A learning and development strategy outlines how an organisation develops its workforce's capabilities, skills and competencies to remain successful. It's an important part of an organisation's overall business strategy and its policies. COENSUS is continuously working towards creating new age and relevant training programs and innovative methods of delivery to enable a highly skilled workforce for its clients.

Design Thinking​

  • What design thinking is and when to use it

  • How to prepare to see and take action when opportunity arises

  • How to use design thinking to generate innovative ideas

  • How to take the many ideas you generate and determine which ones are likely to produce specific, desired outcomes

Six Sigma Basics

  • Introduction to DMAIC Methodology

  • Introduction 7 QC Tools
    - Flowcharts​
    - Pareto Chart
    - Histogram
    - Fish-bone
    - Control Chart
    - Scatter Plot

  • Case Studies


  • Introduction to LEAN

  • Introduction to 5s

  • Waste Reduction

  • Process Mapping

  • Value Stream Mapping

  • Poka-yoke (Mistake Proofing)

Marketing Basics

  • Introduction to Marketing

  • Marketing Mix – 7Ps

  • Branding

  • Marketing Objectives

  • Impact of Digital Marketing

  • Case Studies

Market Research Basics

  • Introduction to Market Research

  • Types of Market Research

  • Data Collection Methodologies

  • Types of Surveys

  • Research Design

  • Case Studies

Coaching Skills

  • Define Coaching

  • Coaching versus other methods

  • Body Language, seating position

  • 80/20 & 90/10 principles

  • Constructive Feed-forward

  • SMART Action Plans

  • The Power of Three

  • Follow Ups

  • Mock Coaching Sessions

Soft Skills & People Management

  • Teamwork

  • Effective Communication

  • Problem-Solving

  • Time Management

  • Conflict Resolution

  • Leadership Skills

  • Ethics

  • McGregor’s Theory

  • Maslow’s Law of hierarchical needs

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