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Business Meeting

Learning and Development

Design Thinking:

  • What design and when to use it

  • How to prepare to see and take action when opportunity arises

  • How to use design thinking to generate innovative ideas

  • How to take the many ideas you generate and determine which  ones are likely to produce specific, desired outcomes

Six Sigma Basics:

  • Introduction to DMAIC Methodology

  • Introduction to 7 QC Tools:

    • Flowcharts​

    • Pareto Chart

    • Histogram

    • Fish-bone

    • Control Chart

    • Scatter Plot

    • Checklists

  • Case Studies

Coaching Skills:

  • Define Coaching

  • Coaching versus other methods

  • Body Language, seating position

  • 80/20 and 90/10 principles

  • Constructive Feed-forward

  • SMART Action Plans

  • The Power of Three

  • Follow Ups

  • Mock Coaching Sessions

Soft Skills & People Management:

  • Teamwork

  • Effective Communication

  • Problem-Solving

  • Time Management

  • Conflict Resolution

  • Leadership Skills

  • Ethics

  • McGregor's Theory

  • Maslow's Law of hierarchical needs

LEAN:

  • Introduction to LEAN

  • Introduction to 5s

  • Waste Reduction

  • Process Mapping

  • Value Stream Mapping

  • Poka-yoke (Mistake Proofing)

Marketing Basics:

  • Introduction to Marketing

  • Marketing Mix - 7Ps

  • Branding

  • Marketing Objectives

  • Impact of Digital Marketing

  • Case Studies

Market Research Basics:

  • Introduction to Market Research

  • Types of Market Research

  • Data Collection Methodologies

  • Types of Surveys

  • Research Design

  • Case Studies

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